Complaint

Complaint details

Provide details of your complaint below.

Supporting documents

Upload files

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Phone number

Your involvement *

Reference

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Reason *

Permission granted to record special requirements?

Yes

Not appropriate

Person providing permission *

Please select special requirements *

Policy number

Policy number 2

Policy number 3

Specialist services

Please provide details of your complaint below *

Adviser *

Service provider *

Escalation reason *

Other escalation reason *

Cause *

Other cause *

Outcome *

Details of action taken to resolve the issue *

Redress awarded?

Yes

Rationale for the award of redress *

Authorised by *

I will take ownership of the complaint

Assign to *

What would you like us to do to resolve the issue?

Mould\Condensation related

Yes